FAQ
What are silicone baby dolls?
Silicone baby dolls, also known as reborn dolls, are highly realistic baby dolls crafted from medical-grade silicone. They are hand-sculpted and painted to look and feel like real babies, complete with detailed features, weighted bodies, and lifelike skin texture.
How realistic are these dolls?
Our silicone baby dolls are incredibly realistic, featuring hand-painted details like veins, blushing, and nail beds. They have weighted bodies that feel like holding a real baby, soft silicone skin, and hand-rooted hair. Many customers say they're amazed by how lifelike they appear.
What's the difference between silicone and vinyl reborn dolls?
Silicone dolls are made from soft, flexible medical-grade silicone that feels more like real skin. They're more durable, poseable, and realistic than vinyl dolls. Vinyl dolls are lighter and less expensive but don't have the same lifelike feel and appearance.
Ordering & Customization
How long does it take to receive my doll?
Each doll is handcrafted to order, requiring 2-4 weeks for creation. After completion, shipping takes 5-7 business days domestically (2-3 days for express shipping). International orders may take longer depending on location.
Can I customize my doll?
Yes! We offer various customization options including hair color and style, eye color, skin tone, gender, and clothing. Some dolls can be made to resemble specific photos. Contact us to discuss custom options and pricing.
Do you offer layaway or payment plans?
Yes, we offer layaway plans for orders over $200. You can secure your doll with a 25% deposit and pay the balance over up to 6 months. Contact us to set up a payment plan.
Can I see photos of my doll before shipping?
Absolutely! We'll send you photos of your completed doll before shipping for your approval. If you're not completely satisfied, we'll make adjustments at no extra charge.
Care & Maintenance
How do I care for my silicone baby doll?
Clean your doll with gentle baby wipes or a damp cloth. Avoid harsh chemicals, excessive heat, and direct sunlight. Store in a cool, dry place when not displayed. We provide detailed care instructions with every doll.
Can silicone dolls be bathed?
Our full-body silicone dolls can be gently bathed with lukewarm water and mild baby soap. Always check if your specific doll is suitable for bathing, as some may have electronic features that aren't waterproof.
How long do silicone dolls last?
With proper care, silicone baby dolls can last decades. The medical-grade silicone won't crack, peel, or deteriorate like vinyl might. They're designed to be cherished for a lifetime.
Therapeutic Use
Are these dolls used for therapy?
Yes, our dolls are widely used in therapeutic settings for individuals with dementia, Alzheimer's disease, anxiety, depression, and those experiencing grief or loss. They provide comfort and emotional support through their realistic appearance and feel.
Are they safe for elderly individuals with dementia?
Our dolls are specifically designed to be safe for therapeutic use. They're made from non-toxic materials with no small parts that could pose choking hazards. Many healthcare facilities use our dolls in their care programs.
Can children play with these dolls?
While our dolls are safe and non-toxic, they're primarily designed for adult collectors and therapeutic use. For children under 12, we recommend supervision due to the delicate nature and realistic features of the dolls.
Technical Questions
What materials are used?
We use medical-grade platinum silicone for the body, premium mohair or synthetic fibers for hair, high-quality glass or acrylic eyes, and non-toxic paints. Bodies are weighted with glass beads and polyfill for a realistic feel.
Are the dolls poseable?
Yes, our dolls have flexible limbs that can be posed in various positions. However, they should be handled gently to maintain their realistic appearance and prevent damage to the delicate features.
Do the dolls have any electronic features?
Some of our premium dolls include optional features like heartbeat mechanisms, breathing movements, or warming systems. These features are clearly marked in the product descriptions and can be customized upon request.
Shipping & Returns
Do you ship internationally?
Yes, we ship worldwide. International shipping costs and delivery times vary by location. All international orders may be subject to customs duties and taxes, which are the customer's responsibility.
What if my doll arrives damaged?
All our dolls are fully insured during shipping. If your doll arrives damaged, contact us immediately with photos. We'll work with the carrier to resolve the issue and provide a replacement or full refund.
Do you offer returns?
We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your doll, you can return it in original condition for a full refund (minus shipping costs). Custom dolls may have different return policies.
Pricing & Value
Why are silicone dolls more expensive than other dolls?
Silicone baby dolls require premium materials, skilled craftsmanship, and 20-40 hours of hand labor per doll. Each is individually created by skilled artisans using medical-grade silicone and high-quality components, making them collectible art pieces.
Are these dolls a good investment?
High-quality silicone reborn dolls often retain or increase their value over time, especially limited editions or dolls by renowned artists. However, we recommend purchasing primarily for the joy and therapeutic benefits they provide.
Do you offer certificates of authenticity?
Yes, every doll comes with a certificate of authenticity that includes the artist's signature, creation date, and details about the doll's specifications and materials.